Careers

Business Development Manager

• Take the initiative to develop new client relationships via cold calling, the Internet, client referral and trade shows
• Build a pipeline of new business opportunities through effective market research and competitor analysis.
• Consistently follow up with clients to ensure their satisfaction with delivery, quality and customer service
• Provide customer support and manage client expectations in liaison with the Production Management Team
• Negotiate rates and deadlines with prospective and current clients
• Prepare and submit service offers and quotations
• Prepare and manage replies to RFP/RFI’s
• Take an active role in learning about each client’s industry, business needs and company culture to identify new business opportunities and provide a high level of service
• Manage individual sales funnel: keeping on top of leads and following through to close the sale
• Use the CRM system to record all communication with customers/prospects

• 2-3 years of previous selling experience in the translation industry
• Superior written and spoken communication skills both in French and English
• Good analytical skills needed to project revenues, monitor budgets and other necessary calculations
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Most importantly, the ideal candidate must demonstrate ability to: multi-task in a fast-paced environment, work well with people, build relationships with clients and co-workers, work as part of a team, take active measures to solve problems and commit to a high level of service